Allele Diagnostics, Inc. (henceforth referred to as “Allele”) is a clinical diagnostic laboratory that specializes in testing for genetic disorders. Allele is committed to protecting the privacy of every person who visits the Allele website. Each person will be free to gather information, make inquiries or provide comments on our website. We created this Web Privacy Statement to inform you of the privacy standards used to ensure the security and confidentiality of your information. The following information is meant to answer questions related to how we capture, keep, and use your information. If after reading this policy, you have additional questions that were not addressed or specifically answered, please contact us directly at the contact information provided below.

Disclaimer

Medical knowledge evolves continually. Laboratory testing practices are dynamic, with new test methods enhancing the knowledge and best practices of medical care. Practitioners must rely on their own expertise and knowledge of the patient when ordering tests or performing procedures, and are ultimately responsible for the recommendation of test procedures, and to diagnose and monitor patient health status.

Collection of your personal information

Allele does not ask you to provide any personal health care information to us through our general website. Feedback forms that are available for correspondences with Allele specifically request that you not include any personal information such as user names, passwords, social security numbers, or private health information. Any information or correspondences that are captured by Allele are stored on a third party server and made accessible only to employees of Allele, and this information is kept confidential.

Security of your financial information

Our website uses a secure socket layer (SSL) encryption technology to keep secure any financial information you may share with us, including payment data and credit card numbers. This information may be accessed only by Allele employees who maintain password and job-required access rights, and third party vendors who support Allele’s billing operations such as our banking partner. The general public may not access any information stored on our servers or databases which may contain your encrypted information.

Use of cookies on our website

Allele tracks all visitors to our website by collecting data elements called cookies. Cookies are used to enable certain functions and tools on our website, assist in the navigation of the website, track resources and data used on this site, and store computer settings. You can prevent your computer from accepting cookies by modifying the properties on your web browser, preventing us from using cookies to capture this information. Please note, however, that by blocking these cookies, you may limit the overall functionality of your web browser on our website.

Internal uses of your personal information

We may use your personal information to provide you with the services and products which you request, to provide responses to your questions about Allele or our services, to support the billing and payment processes, or to collect payments related to services offered to you. We may also use your information to assist us in improving our service offerings to you and to our other customers. Finally, we may use this information to communicate with you about new services we may offer in the future.

Disclosure of personal information to third parties

Your personal information, including reproductive health care information, will not be shared without your written consent, except as prescribed by federal law. You have the right to request restrictions on such disclosures, including to your health plan if you pay for services out-of-pocket. We may occasionally share aggregated, non-personal information about our website usage with third parties. This information will not contain any personal identifiable information about you or our users.

Internet links

As a convenience to you and our website visitors, the Allele website may contain links to other websites which may provide you useful information. Any links which are contained on our website that transfer you to a non-Allele website are not maintained by Allele, and may contain different privacy policies from that of Allele. You should review the privacy policies of any website that you are referenced to through the Allele website. Allele is not responsible for the content or privacy practices of any non-Allele website, including how those sites may use your information.

Changes to this web privacy statement

Allele may alter or make changes to this web privacy statement from time to time as changes are required or when technology improvements are needed or implemented. Please review this page periodically to ensure that you are aware of any updates to our privacy policy.

Your consent

By visiting and using the Allele website, you are giving your consent to the terms outlined in this Allele Website Privacy Statement.

Children’s access

The Allele website has been created for an adult audience and is not designed or intended to attract children in any way. We do not knowingly solicit, collect, or accept any information from children on this website.

How to contact us

Allele welcomes feedback and questions regarding our Web Privacy Statement. If you need further information or have questions regarding this document, please contact us.

• Version 1.2
• Policy Update: November 2014
• Effective Date: October 2024